Google Cloud Outage – Multiple Services Unavailable in European Regions

Incident Report for Zeotap

Resolved

This incident has been resolved.

Posted Jun 12, 2025 - 22:31 UTC

Monitoring

Google's engineers have identified the root cause and have applied appropriate mitigations. We continue to monitor.

Posted Jun 12, 2025 - 21:02 UTC

Update

We are continuing to investigate this issue.

Posted Jun 12, 2025 - 19:41 UTC

Investigating

Google has confirmed an Identity & Access Management service issue that is cascading across several products. Error rates and time-outs are occurring for workloads running in **europe-west1, west2, west3, west4, west6, west8, west9, west10 and west12**.
We are currently. investigating the issue.

#### Impacted GCP products
Cloud Data Fusion · Cloud Memorystore (Redis & Memcached) · Cloud Shell · Cloud Workstations · Cloud Bigtable · Cloud Dataproc · Cloud Storage · Identity & Access Management · plus ancillary services flagged by Google.

#### Customer impact
Applications or batch jobs that rely on the above services **may experience 5xx errors, authentication failures, or complete unavailability**. Multi-region fail-over traffic remains healthy.

More Update on:
https://status.cloud.google.com/index.html

Posted Jun 12, 2025 - 19:16 UTC

This incident affected: Client Services (Source Ingestion Manager, Profile API) and Core GCP Services (Google Cloud Platform Google Cloud Bigtable, Access Manager, Google Cloud Platform Google Cloud Storage).