Several Ingestion Components impacted due to Redis Enterprise Outage

Incident Report for Zeotap

Resolved

This incident has been resolved.

Posted Jul 03, 2024 - 09:24 UTC

Update

We are continuing to monitor for any further issues.

Posted Jul 03, 2024 - 09:16 UTC

Update

We are continuing to monitor for any further issues.

Posted Jul 03, 2024 - 09:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 03, 2024 - 09:07 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 03, 2024 - 07:45 UTC

Investigating

We are currently investigating this issue.

Posted Jul 03, 2024 - 07:44 UTC

This incident affected: Client Services (Source Ingestion Manager, Profile API, Source Analytics, Symphony) and External Services Status (Redis Enterprise).