All Systems Operational

Client Services Operational
90 days ago
99.95 % uptime
Today
Source Ingestion Manager Operational
90 days ago
100.0 % uptime
Today
Audience Publisher Operational
90 days ago
99.54 % uptime
Today
Access, Authn and Authz Operational
90 days ago
100.0 % uptime
Today
Event Data Collector Operational
90 days ago
100.0 % uptime
Today
Targeting Operational
90 days ago
100.0 % uptime
Today
App Platform Operational
90 days ago
100.0 % uptime
Today
Profile API Operational
90 days ago
100.0 % uptime
Today
GDPR Application Operational
90 days ago
99.97 % uptime
Today
Source Analytics Operational
90 days ago
100.0 % uptime
Today
Symphony Operational
90 days ago
100.0 % uptime
Today
UI Services Operational
90 days ago
100.0 % uptime
Today
Core GCP Services Operational
90 days ago
100.0 % uptime
Today
Security Services Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud Bigtable Operational
Key Management Service Operational
90 days ago
100.0 % uptime
Today
Machine Learning Operational
90 days ago
100.0 % uptime
Today
Data processing service Operational
90 days ago
100.0 % uptime
Today
Cloud DNS Operational
90 days ago
100.0 % uptime
Today
Networking Operational
90 days ago
100.0 % uptime
Today
Streaming service Operational
90 days ago
100.0 % uptime
Today
Audit Service Operational
90 days ago
100.0 % uptime
Today
Access Manager Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Cloud Dataflow Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google App Engine Operational
Google Cloud Platform Cloud Filestore Operational
External Services Status Operational
90 days ago
100.0 % uptime
Today
CircleCI Status Operational
90 days ago
100.0 % uptime
Today
CircleCI Pipelines & Workflows Operational
JFrog Cloud Artifactory Operational
CircleCI CircleCI UI Operational
CircleCI Notifications & Status Updates Operational
CircleCI CircleCI Webhooks Operational
CircleCI Docker Jobs Operational
JFrog Cloud Artifactory Operational
CircleCI Runner Operational
CircleCI CircleCI Insights Operational
JFrog Cloud Artifactory Operational
JFrog Cloud Artifactory Operational
JFrog Cloud Artifactory Operational
CircleCI Machine Jobs Operational
JFrog Cloud Artifactory Operational
JFrog Cloud Artifactory Operational
Redis Enterprise Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 31, 2026

No incidents reported today.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Resolved - This incident has been resolved.
May 21, 14:48 UTC
Update - Following our previous updates, the underlying Google Cloud infrastructure issue continues to impact parts of the Audience Refresh and Export workflows.

Zeotap continues to take the required mitigation steps from our side, including re-triggering affected audience jobs and working to unblock delayed processing. Some jobs may still experience delays or failures while the Google-side issue remains under investigation.

We are monitoring the situation closely and are in active contact with Google Cloud support.

May 20, 17:25 UTC
Update - Mitigation measures implemented by Zeotap and Google Cloud continue to be monitored closely.

While several previously impacted jobs have recovered successfully, we are still observing intermittent instability affecting parts of the Audience Refresh and Export workflows. As a result, some audience refreshes and downstream exports may continue to experience delays or failures while Google Cloud continues investigating the underlying infrastructure issue.

No customer data has been lost, and all audience definitions and configurations remain intact.

May 19, 16:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 18, 18:26 UTC
Update - We are continuing to work on a fix for this issue.
May 18, 16:00 UTC
Identified - Google team is actively looking at the failures.
May 18, 16:00 UTC
Investigating - We are currently experiencing a disruption to our Audience Refresh and Export pipeline. Audience segment refresh and export jobs are failing or significantly delayed. The issue has been traced to an infrastructure-level problem on Google Cloud's side affecting our EU region. Google Cloud engineering is actively investigating and working on a fix.

Impact: Audience segments may not refresh on schedule. Manually triggered jobs may also fail. No customer data has been lost and all segment configurations remain intact.

We are monitoring the situation closely and are in active contact with Google Cloud support.

May 18, 07:45 UTC
May 20, 2026
May 19, 2026
May 18, 2026
May 17, 2026
Resolved - This incident has been resolved.
May 17, 16:23 UTC
Monitoring - A fix has been implemented from google and we are monitoring the results. The audience is processing the pending refreshes
May 17, 13:55 UTC
Identified - We have received mitigation steps from GCP. We are working on it.
May 17, 13:02 UTC
Update - We are still yet to hear from the GCP team. We are actively looking at the issue.
May 17, 12:53 UTC
Update - ⏺ Update — 2026-05-17 11:30 UTC

We have taken remediation steps on our side and our cloud provider (Google Cloud) has confirmed an infrastructure issue affecting a subset of compute instances in our EU region. Their team is actively working on resolution.
Audience Refresh and Export jobs triggered during this window may show as failed. Once resolved, we will re-trigger affected jobs and no action will be required from customers.
Next update: 12:00 UTC or sooner if status changes.

May 17, 11:18 UTC
Investigating - 2026-05-17 06:00 UTC

We are aware of an issue affecting Audience Segment Refresh and Export for some customers. Segments that were scheduled to refresh or were manually triggered after 06:00 UTC today may be delayed or show a failed status.
Our team is actively investigating. We have identified this as an issue with our cloud infrastructure provider, who has confirmed they are working on a fix.
No customer data has been lost. All segment definitions and configurations remain intact.
Next update: 12:00 UTC

May 17, 11:17 UTC